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[opportunityName] => Account Executive
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[dateOpened] => 2026-07-02
[location] => 318 N. 16th St, Shoreacres, TX, 77571
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Job Context
The Account Executive is responsible to nurture, retain and grow allocated accounts within the Americas region, in line
with zone targets set by the Managing Director – Americas. All growth efforts will be closely supported and guided by the
Customer Services Manager and the Managing Director – Americas, with the primary function of the Account Executive
role being that of retention of allocated accounts, to provide support to the Sales team’s BD efforts.
The Account Executive will be responsible for contractual management of their allocated accounts, including but not
limited to, the renewal of contracts and achievement of zone price increase targets, and where possible the up-sale of
additional services e.g. additional testing/supporting testing, in line with the client’s needs and those identified by the
American Accounts & Customer Services Manager and the Managing Director – Americas.
Position Reports To: Customer Service Manager
Results/Outcome Expectations
Result Area Core Activities Result Criteria
Account
Management
▪ Day to day management and growth of allocated
accounts including digital customer meetings where
requested or required
▪ Accurate and timely management of contractual
activities
▪ Achievement of pricing targets for allocated accounts
▪ Identification and execution of up sale/cross sale
opportunities within targeted accounts
▪ Ensuring allocated accounts are aware of VPS
success stories, marketing initiatives and service
improvements
▪ To provide support to the Customer Services
Manager, where required
▪ Providing information/ sales plan/ reports for allocated
accounts to the Americas accounts & customer
services manager
▪ To be accessible to and speak to customers in case of
emergencies
▪ Retention of allocated
account base
▪ Timely contract renewals
▪ Growth of allocated account
revenue base
Information
sharing &
knowledge
transfer
- Timely and accurate record keeping in CRM system
- participating in VPS customer service and sales meetings
- sharing experiences and ideas about market
development, service improvement and product
development, etc.
- formulating ideas for new
products/services
- independence of clients
- degree of compliance with VPS
guidelines.
Systems &
Processes
- checking, verifying and entering customer and enquiry
data in the systems provided for the same
- creation of customer files and archiving relevant records
Qualification Requirements, Knowledge and Experience
• Leading customer service skills
• Aptitude for account and contract management
• Deep understanding of VPS services and clients
• Bilingual proficiency in English and Spanish is required to effectively assist our diverse client base.
• High School Diploma or equivalent required
• Bachelor’s degree in related field preferred
• 3 to 5 years in the respective functional domain
Account Executive
Job Description
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[publishTitle] => Account Executive
[publishDescription] => <p class="PDq2pG_selectionAnchorContainer" data-start="77" data-end="244"><strong data-start="77" data-end="148">We're hiring an Account Executive for our Southeast Houston area client!</strong> We are looking for an experienced, customer-focused professional who can interview immediately!</p>
<p data-start="246" data-end="280"><strong data-start="246" data-end="280">DESCRIPTION OF YOUR DREAM JOB:</strong></p>
<ul data-start="281" data-end="1328">
<li data-section-id="1eouhmc" data-start="281" data-end="315"><strong data-start="283" data-end="297">Job Title:</strong> Account Executive</li>
<li data-section-id="5fupzh" data-start="316" data-end="353"><strong data-start="318" data-end="331">Location:</strong> Southeast Houston, TX</li>
<li data-section-id="165yrx7" data-start="354" data-end="376"><strong data-start="356" data-end="364">Pay:</strong> $26.00/hour</li>
<li data-section-id="13szqbk" data-start="377" data-end="420"><strong data-start="379" data-end="389">Hours:</strong> Monday–Friday, 8:00 AM–5:00 PM</li>
<li data-section-id="dy2wel" data-start="421" data-end="449"><strong data-start="423" data-end="436">Duration:</strong> Temp-to-Hire</li>
<li data-section-id="16k6yef" data-start="450" data-end="880"><strong data-start="452" data-end="478">Description of Duties:</strong> Manage an assigned portfolio of customer accounts by building strong client relationships, coordinating contract renewals, identifying opportunities to expand services, and supporting the sales team with account retention and growth. Maintain accurate customer records, prepare account reports, and collaborate with internal departments to ensure exceptional customer service and timely communication.</li>
<li data-section-id="1cjmlqi" data-start="881" data-end="1328"><strong data-start="883" data-end="900">Requirements:</strong> Minimum 3 years of account management or customer service experience in a business-to-business environment. Bilingual in English and Spanish required. Strong communication, organizational, and computer skills with experience using CRM systems and Microsoft Office. Ability to manage multiple priorities, maintain customer relationships, and work independently. High school diploma or GED required; college coursework is a plus.</li>
</ul>
<p data-start="1330" data-end="1345"><strong data-start="1330" data-end="1345">WHO WE ARE:</strong></p>
<p data-start="1347" data-end="1700" data-is-last-node="" data-is-only-node="">Carlton Staffing is a local staffing firm in Texas with over 44 years of experience! We have connections with numerous hiring managers throughout the greater Houston area. An application with us is an open application with our rock-star clients. Don't wait another minute! Let our knowledgeable staff assist you today. Visit <strong data-start="1672" data-end="1699"><a class="decorated-link cursor-pointer" target="_new" rel="noopener" data-start="1674" data-end="1697">www.carltonstaffing.com</a></strong>.</p>
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